Car insurance and damage solutions - FAQ
Answer:All our cars are completely insured. It includes not only compulsory insurance, but also collision damage waiver with franchise/ participation up to 6050 CZK or 5% if the damage is over 100.000 CZ. The participation is taken only in case the damaged was caused by you, unkonown offender or natural disaster. Insurance doesnt cover the tires and ALU wheels.
Answer:All our cars are insured within the whole EU (including Switzerland), with the only exception of Bulgaria and Romania.
Answer:In case of car accident you should always call the police. This is for your own safety in case the guilty party would then decide to dispute the agreement. You should also call the police in case the damage exceeds 100.000 CZK, or the damage is caused to the property of 3rd party or the state, or someone was injured. In case of any accident please call our infoline +420 775 592 097 and our colleagues would be glad to help and assist you.
Answer:In these cases the franchise/participation is up to 6050 CZK, or 5% in case the damage exceeds 100.000 CZK. The participation is taken only in case the damaged was caused by you, unkonown offender or natural disaster. Insurance doesnt cover the tires and ALU wheels. In case the windscreen is broken you pay just 1 000 CZK. Insurance doesnt cover the tires and ALU wheels. In case the damage is not big we always try to take as less as possible.
Answer:Always individually, depending on the type of damage.
Answer:Client can claim a substitute vehicle in case of technical problems or car acciddents not caused by client (should be confirmed with a protocol from police) on the territory of Czech republic. The right for a substitute vehicle comes into force maximum within 2 days after we were informed about the problem. In case technical problem is caused by client´s fault, all the repairment costs will be invoiced to client. Client does not have a right for a substitute vehicle in case of car accident, technical problems caused by client or unknown offender. In such situations we can offer a substitute car under very favourable conditions. We can not offer a substitute vehicle in case of technical problems/car accidents that happened outside Czech republic, but the rental price includes pre-paid assistance from the insurance company, which works internationally.